Sunday, January 21, 2007

These Towels Stink

Late Friday night as we began our typical weekend laundry-fest, we discovered our clothes dryer was not working properly; that is, it wasn't drying the clothes. So Saturday morning while Hubby worked on getting the dryer repaired, I hung the towels outside to dry. Hubby had to work way too hard to get a Sears serviceman out here. I think he spent about an hour total on the phone, talking to multiple supervisors, before a service-call to our house was set up. The problem began when Hubby used the automated service-request system set up on the Sears phone line. At the end of the call, Hubby was told someone would be at our house between 1-4 pm. Not 30 minutes later, we get a call telling us, that "we sorry but no one can make it out today." (okay, not my preference, but Monday will still be okay). "We'll have someone out on Thursday, would 8-12 or 12-4 be better for you?" Huh? How did we get from Saturday to Thursday? So Hubby called to register a formal complaint about Sears not keeping its word. He never raised his voice, was calm, but let them know he wasn't happy, at all. The funny thing, Hubby is so laid-back that had the original automated system told him Thursday he would have swallowed and taken it. It was the change that really got under his skin. At 4:30 pm yesterday we had a very pleasant serviceman fixing the heating element on our dryer. I will add that I'm personally disappointed in this dryer. It is a mere 18 months old and we probably run 5-6 loads a week. Not that much really. And it's already broken? We expect more from a Kenmore. We'll see how long this heating element lasts.
Yesterday afternoon, I bring the fresh, air-dried towels in from out back and ask the Imp to fold them. She picks up the first one and exclaims, "This is really rough and scratchy, and it STINKS!" "Stinks? You've got to be kidding. It smells like outside fresh air." "Well, it doesn't smell like it does when it comes out of the dryer and it's not soft either." The Imp would never survive "roughing it" in any way. Hubby and I laughed at her all afternoon. The idea that people used to dry all their clothes outside really blew her away. But she's glad that the dryer is working well today, drying all her clothes so they smell good and feel soft.

A good friend of ours recently got a job doing talk radio on the Catholic Channel (159) on Sirius radio. There's a great article about him, and an audio clip as well. He used to do the local morning show and our girls grew up listening to Gus Lloyd and we miss him getting us to work/school each morning. We don't have Sirius radio, but are definitely thinking about it. If you have it, I recommend listening to Gus. He is, as stated in the article, a genuine sincere "guy next door" person. He's got a quick wit and is enjoyable to spend time with (on the radio, or in person). Hubby and I are blessed to be in a couple's prayer group with him.




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